Senior Electrical Engineer
Job Category: Engineering
Posting Details
- Posted: April 30, 2024
- Full-Time
Location
Peabody, MA or North Sutton, NH, USA
Job Details
Labsphere and International Light Technologies (ILT), sister companies in the Halma network, specialize in solving some of the world's greatest challenges – with light! Our core products measure, create, and reflect light, touching industries including medical, automotive, consumer electronics, AR/VR/MR, and remote sensing.
Our core resource is our world-class team of innovators and experts, and we are expanding this team with a new Senior Electrical Engineer. In this role, you will work with the Labsphere and ILT Product Development teams, helping make the next-generation solutions to our customers’ diverse and challenging needs.
Drawing from disciplines including systems, optics, mechanical, electrical, software engineering, and industrial design we’re assembling the capacity to provide even deeper customer collaboration on highly precise opportunities across industries.
The Senior Electrical Engineer can be located from either the North Sutton NH or Peabody MA office, with semi-regular travel to the other location as needed, especially during the initial training period.
About the Opportunity
Essential Job Functions
As a collaborative Senior Electrical Engineer, you will:
- Work with a team of driven, supportive, and highly skilled professionals in the development of Labsphere and ILT’s next-generation electrical architectures for light measurement, technical lighting systems, and tunable reference calibration systems
- Utilize electrical engineering expertise in a multidisciplinary team to design, build, and test new solutions to meet customer requirements and specifications
- Work closely with and contribute to firmware design in embedded architectures
- Lead and develop new sensor/spectrometer applications within an existing hardware
- Investigate, propose, and build consensus for future technology solutions and design architectures
- Lead the effort to improve configuration management from prototype to production
General Requirements
Our ideal candidate brings a wealth of experience and should possess the following:
Experience
- Bachelor’s degree in electrical engineering or equivalent technical discipline
- 8+ years of work experience in driving technical solutions in manufacturing and industrial environments
- Hands-on experience developing tightly integrated electrical hardware/firmware systems from concept through volume production
- Expert experience of electronics design in both analog and digital domains, including designing with microcontrollers, layout, simulation, test, and verification
- Experience and drive to plan and implement design process improvements
- Proficient with hardware debugging tools such as multimeters, oscilloscopes, logic analyzers
- Electrical circuit design (low voltage DC such as current regulators, op-amp circuits, communication busses, etc. Some AC power systems)
- Communication protocols such as RS232, USB, RS485, I2C, UART, SPI
- A good communicator and self-starter, capable of working independently
- Experience and drive to plan and implement team design process improvements
Additional Skills Preferred
- Experience with Altium is preferred but we will train if candidate has other experience
- Experience in photonics, spectroscopy, optics, lighting or LED applications
- Experience with low signal to noise measurement and circuit design
- Experience in embedded firmware and application, deployment, and development
- Programming knowledge in MATLAB, Python, Linux, LabVIEW
Qualities
- Excellent skills in planning and communications, strong analytical capabilities, and an attention to detail
- People-centric focus with the ability to collaborate with all teammates across the organization
- Strong initiative, work ethic, and levels of enthusiasm
- Outstanding interpersonal skills, innovation, and the ability to motivate, inspire, and influence cross group/functional teams with a high degree of independence and success
- An entrepreneurial spirit and mindset, bringing a natural curiosity for what “can be” and the willingness to challenge boundaries
- Ability to deal with ambiguity, navigate uncertain situations, and drive for clarity
- High standard of ethics and integrity
- A good communicator and self-starter, capable of working independently and solving problems without constant oversight
Join Our Team
Labsphere and International Light are Equal Opportunity Employers offering a comprehensive benefits package and competitive compensation. As part of the Halma group of companies, our employees have the ability to develop their careers and network globally. Find work that excites you: Apply to [email protected], or via LinkedIn and Indeed.com.
Customer Support Specialist
Job Category: Sales/Marketing
Posting Details
- Posted: May 13, 2024
- Full-Time
Location
Peabody, MA 01960, USA
Job Details
About the Opportunity
Join world-class experts in finding answers to our customer's toughest questions as a Customer Support Specialist in ILT's organization. ILT's customer support organization is designed to accelerate and support our entire customer base. As a Customer Support Specialist, you will work in a team setting with others in customer support, sales, and operations to achieve our sales objectives. You will partner with our customers to ensure prompt order entry, find solutions to their problems and assist in handling customer complaints.
You will engage with customers across industries and company sizes to identify opportunities to exceed customers’ expectations and help them achieve their goals.
Through a natural curiosity and passion for servicing our customers, the successful candidate will:
- Demonstrate ILT's value and help customers envision a future working with our technologies for their application
- Develop and effectively manage high-volume activity including order entry and answering customers questions via phone and email all while delivering world-class customer experiences.
- Work with customers to resolve problems regarding parts/orders within the company guidelines.
- Manage service RMA’s to ensure profitability on repairs.
- Ensure on-time customer deliveries, expediting as necessary.
- Develop and build strong relationships with customers and internal stakeholders.
- Support sales teams and customers with producing quotations and communications.
- Identify opportunities for repair/calibration service offerings as well as new product purchases.
About the candidate
The ideal candidate brings a natural curiosity and passion for being an assistant, tackling ever-changing challenges, and has a knack for making things happen. A "can -do" attitude, collaborative spirit, and flexible work style are also essential in this role. This person should be a self-starter, have the ability to multi-task and bring extensive experience supporting customer's needs.
- 5+ years of experience managing customer orders, order processing, and customer interactions with a proven track record of success.
- Self-starter with a track record of exceptional performance and goal achievement
- Strong bias for action, a high sense of urgency, and the ability to drive results.
- Strong interpersonal and collaboration skills.
- Ability to deal with ambiguity, navigate uncertain situations, and drive for clarity.
- Operate with high levels of passion and desire to work in a competitive yet collaborative environment.
- Excellent skills in planning, communication, analytical capabilities, and attention to detail
- An active curiosity about our staff and culture, our industry, and, importantly, understanding the true value of our sales proposition
- High standard of ethics and integrity
- Experience with Salesforce is helpful
- Bachelor’s degree or higher preferred
About the company
International Light Technologies, A Division of Labsphere, is a leading provider of optical solutions for researchers and industries, utilizing light to expand scientific discovery, reduce waste, and improve quality of life. We combine savvy system design, integration capabilities, and application knowledge to help people solve problems using light measurement.
With more than 100 employees worldwide throughout the US, EMEA and APAC, we leverage the wealth of knowledge from a diverse and multidisciplinary team that drives our growth and high performance. Labsphere is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
International Light Technologies offers a comprehensive compensation package and health and wellness benefit. Also, as a member of the Halma Group of companies (www.halma.com), our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
About the Perks
International Light Technologies offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (www.halma.com), our employees enjoy excellent career development, networking, and advancement worldwide.
Equal Opportunity Employer
International Light Technologies is an equal opportunity employer. Qualified applicants will be considered without regards to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)